Since SpayceRocket is offering non-tangible irrevocable goods we do not issue refunds after seven (7) days from the time of payment. As a customer, you are responsible for understanding this upon purchasing any item at our site. However, we realize that exceptional circumstance can take place with regard to the character of the product we supply. Therefore, we DO honor requests for the refund for the following reasons: Non-delivery of the service due to any technical errors occurred outside of any issues encountered by Instagram. Claims for non-delivery must be submitted to our support department in writing within 7 days from the first occurrence. Otherwise, the campaign will be considered completed.
Dissatisfaction, if you are 100% dissatisfied and we can adhere to the results provided you will be granted a full refund. Product not-as-described: such issues should be reported to our support department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored.